Please call us at 630-897-6448 and
we can take your payment right over the phone.
All Services will be billed in US Dollars only.
Your Credit Card Statement will reflect under the name of :
Expedite - Internet Design and Marketing
Per stated in our signed contract with you. Expedite will charge 1/2 of the cost of the project initial start with the second 1/2 due after the competition of the project.
Refund and Cancellation Policy:
WEBSITE DEVELOPMENT REFUND POLICY
Our Website development efforts come with a thirty (7) day money back guarantee. If you are not completely satisfied with our services during the first thirty (7) days after installation, you will be given a refund of your payment amount minus any setup fee. Requests for such refunds must be made either by e-mail to info@expeditemg.com or by phone within thrity (7) days of our notification to you that the development work has been completed and the website has been installed .
BILLING POLICY
Website development effort is billed as follows. We require a 1/2 setup and development deposit fee in advance of the start of development work on new websites. Invoices for the amount due for all development work ( for new website development or website upgrades), minus any setup nad/or developement deposit fee paid in advance, are issued at the completion of the effort upon satisfaction of the client.
On-going services, including website hosting, website promotion and domain name registrations are billed in advance. Invoices for on-going services are issued approximately twenty-five (25) days prior to the start of the next service period.
CANCELLATION & REFUND POLICY
Cancellations of service renewals for on-going website promotion, website hosting or domain registration services must be made at least seven (7) business days days prior to the end of the current service period and must be made either by e-mail to info@expeditemg.com or by phone. Requests received later than seven (7) business days days prior to the end of the current service period will be treated as cancellations during a service period and be handled as indicated below.
Cancellation of service during a service period must be made either by e-mail to info@expeditemg.com or by phone. Refunds will be issued for any unused portion of the pre-paid service minus a $10 cancellation of service fee.
All refunds will be made by check or the exact same credit card used and will be issued within seven (7) business days of the request for cancellation of service.
For more information on buying products or services on the Internet with a credit card,
read the FTC Guide to E-Payments webpage.
Privacy Policy - How we handle your information:
When you make a purchase at Expedite Media Group, Inc., we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card type, number, expiration date and, security code, faxed copy of ID, faxed copy of the credit card used billing address for the card
Occasionally we conduct surveys and contests on expeditemg.com. If you choose to participate in an online contest, we may request information from you that will permit us to administer the contest and notify the winner(s). In addition, we may ask for other optional survey information, such as gender, age and previous experience with Expedite Media Group.
We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for their marketing purposes. We do provide your personal information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions, to deliver packages, to schedule and perform product installations and to administer service programs. We may share your information with others who help us analyze sales data, maintain our records, and provide other services for Expedite Media Group such as collect site navigation information. We also may share your information with companies that act on our behalf and at our direction to notify you of additional Expedite Media Group products and services. These companies may also conduct customer satisfaction surveys and manage other customer services and benefits for us. In any case, these third parties are not authorized to use your information for any reason other than to perform their contractually assigned functions.
We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders
We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. We also advise all Expedite Media Group’s employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company's business ethics standards and confidentiality policies.
This Privacy Policy was posted on Expeditemg.com on January 04, 2006. We reserve the right to change, modify or amend this policy at any time. If we make any significant change to this policy, we will provide notice of the change on expeditemg.com.
Terms and Conditions:
1) Term: This contract is non-cancelable. Customer agrees to purchase from Expedite Media Group services specified on the face of this Agreement. All terms propose by Customer, different from or in addition to this Agreement are expressly rejected by Expedite Media Group Inc.
2) Payment and Delinquency: Customer agrees to purchase Internet services for a specified term. Customer agrees to pay all charges identified on the face of this Agreement upon receipt. If any charges are not paid within thirty (30) days, interest will accrue on unpaid amounts at the rate of 18% per annum or the highest rate permitted by law if less than 18%. Upon Customers non-payment of any charges due (delinquency), Expedite Media Group may terminate this agreement without notice and all charges payable over the life of the Agreement shall immediately become due and payable. If this agreement is referred to an attorney or collection agency for collection, Customer agrees to pay all costs for collection, including attorney fees. Upon the occurrence of delinquency, customer will become directly responsible for payment of any domain name registration and/or maintenance fees. Any delinquency including collection costs or attorneys fees shall result in Customer being required to pay all future charges in advance until the delinquency has been resolved to Expedite Media Group’s satisfaction. No acceptance of Expedite Media Group Web of any payment or instrument marked with any restrictive or other limit or conditional endorsement shall be deemed a waiver of any rights that Expedite Media Group Web may have or reserve.
3) Termination: The agreement will continue until the end of its initial term unless terminated by Expedite Media Group pursuant to Section 4. It will continue for subsequent one-year term unless terminated by Expedite Media Group pursuant to Section 4. Any special or discounted rates applied, as a result of long term commitments will be recalculated at the then pre-vailing rates. Upon early termination, these rates will be billed to customer for immediate full payment upon termination of this agreement.
4) Notice: Notices to Customer will be mailed or email to the address set forth on the face of the Agreement. All notices to Expedite Media Group must be in writing and must be sent by registered or certified mail.
5) Standards: Expedite Media Group may 1) reject or refuse to produce any Internet Services that are not in compliance with its applicable specifications and standards, laws or regulations and/or public interest standards as determined by Expedite Media Group; and 2) from time to time and without notice, make changes in Internet Services that in its sole judgment will best serve Expedite Media Group's customers. Expedite Media Group's partial rejection or refusal of any portion of Services shall not release Customer from their obligations with respect to the remaining Services being produced.
6) Customer Warranties: Customer warrants being the owner or duly authorized and appointed agent for or representative of the product or service to be advertised. Customer fully warrants and represents to be in full compliance with any and all laws, including licensing requirements, relating to any manner of the products or services being advertised. Customer warrants that it has the right to use any name, address, photograph, graphic, trademark, service-mark or copy in any advertisements and acknowledges that it is responsible for determining that such usage conforms in all respects to all applicable licenses, laws and regulations, including but not limited to all requirements of all local, state and federal authorities. Customer agrees to immediately notify Expedite Media Group upon withdrawal of or change in Customer's authority to use such proprietary property.
7) Web Site Content: customer agrees that Expedite Media Group Web retains the ownership of the web site, custom programming, graphics, layout, creative content and all other work product associated with the development of the customer's web site until the balance of the project is paid in full. Customer also agrees that all monies due to Expedite Media Group must be paid in full before the ownership of the web site, custom programming, graphics, layout, creative content and all other work product can be transferred or used by the customer.
8) Indemnity: Customer shall defend, indemnify and hold Expedite Media Group harmless from any and all claims, losses, damages, settlements, liabilities and expenses (including attorneys fees) arising or resulting from: 1) Producing Customer web site, Internet Services or advertisements, including, but not limited to, claims for proprietary infringement or false, fraudulent, deceptive or misleading Advertisement, claims relating to Customers ability to use its trade-name, trademark, photograph, graphic, domain name, service-mark or copy, or claims that Customer's ads otherwise fail to comply with any other applicable standard, and 2) Customer's breach of any other term or condition of this Agreement unless such claims and liabilities were caused by Expedite Media Group's sole negligence. Customer's indemnification and payment obligations shall survive termination of this agreement.
9) Expedite Media Group's Liability: The amounts payable by Customer are not sufficient to warrant Expedite Media Group's assuming any risk of consequence, incidental or other special damages. From the nature of the services to be performed, it is impractical and extremely difficult to fix the actual damages, which may result from the failure on the part of Expedite Media Group to perform its obligations herein. Unless the parties negotiate the higher limit of liability, if Expedite Media Group should be found liable for contract, tort, strict liability or otherwise, the liability shall be limited to an amount equal to the contract price or the disputed services, or that sum of money actually paid by Customer toward the disputed services, whichever is sum shall be less, as liquidated damages and not as a penalty, and this liability shall be exclusive. In no event shall Expedite Media Group be liable for any losses of Customer's business. Revenue, profits, the cost to customer of their advertisement or any other special, incidental, consequential or punitive damages of any nature or any claim against customer by any third party. All express and implied warranties regarding the web site and Internet Services are disclaimed, including warranties of merchantability and fitness for a particular purpose. Expedite Media Group shall not be liable for delays or interruption in production and/or presentation in the event of acts of God, by any government or quasi-governmental entity, fire, flood, insurrection, riot, explosion, embargo, strikes, labor or material shortage, transportation interruption of any kind, temporary interruption of Internet services due to necessary repair or adjustments, or any condition beyond the direct control of Expedite Media Group. Customer acknowledges that Expedite Media Group cannot guarantee any result of any sort whatsoever as a result of the web site or Internet Services.
10) Domain Name Registration: 1) If the requested name is available, Expedite Media Group Web will attempt to register and maintain domain names requested and ordered in writing by customer. Customer shall retain ownership of the registered domain name(s) provided the Expedite Media Group is paid any outstanding charges associated with any services provided by Expedite Media Group or any balance due as a result of the agreement the customer signed with Expedite Media Group. 2) Expedite Media Group reserves the right to change the amount of the domain name registration charges upon thirty (30) days notice to the customer. 3) Expedite Media Group will retain control of the domain until the end of this agreement. 4) Customer owns the domain name provided the Customer owns the domain name prior to being an Expedite Media Group Web customer. If the domain name is owned by Expedite Media Group prior to the date of this Agreement, Customer may move the web site but not the domain name, owned by Expedite Media Group. It is expressly agreed that the customer will have to acquire another domain name. If Customer shall possess any pre-existing copyright interests in advertisements or copy, Customer grants Expedite Media Group the right to reproduce, modify and distribute copies of the advertisements or copy as part of Expedite Media Group's provision of Internet Services. 5) Customer is responsible for placing and warrants that an appropriate copyright notice in customers name shall appear on such Customer supplied camera-ready artwork. Expedite Media Group is only responsible to include the advertisement such camera-ready artwork in the form submitted by customer (or similar thereto depending upon web page makeup and Expedite Media Group's specifications). Customer waives any claim it may have against Expedite Media Group Web arising out of reproduction, modifications and/or distribution by Expedite Media Group or any of its affiliated companies of such camera-ready artwork on which Customer has failed to include a proper statutory copyright notice. 11) Service Limitations: Expedite Media Group shall not be responsible for Customer’s web site not being accessible on the Internet due to the circumstances not in the direct control of Expedite Media Group, such limitations of the Internet users ' equipment, Internet service provider outages and/or browser software limitations. The display of Customer's web site may vary from the submitted proof due to the variety of web browsers, monitors, and Internet access available. Expedite Media Group created web pages will be designed to be viewed by the most commonly used browsers and monitors. In addition, Customer's web site will not be displayed while the host server is undergoing maintenance.
11) Law/ Severability / Arbitration: This Agreement shall be governed by and construed in accordance with the laws of the state of Illinois. If any term of this Agreement is invalid or unenforceable under any applicable statute, regulation, ordinance, order or rule of law, such term shall be deemed reformed to deleted, but only tot he extent necessary to comply with such statute, regulation, ordinance, order or rule, and the remaining term of this Agreement shall remain in full force and effect. Any dispute under this Agreement shall be submitted to arbitration under the commercial rules of the American Arbitration Association at the location closest to Melrose Park, Illinois.
12) Customer agrees to the placement of a link to Expedite Media Group on said web site at no cost to Expedite Media Group. The link will advertise Expedite Media Group as the creator of said web site. Expedite Media Group Web will create and install the link at no cost to Customer. 14) Entire Agreement: No agent of Expedite Media Group has any authority to make a representation or promise not contained in this Agreement. This Agreement together with the attachments constitutes the entire Agreement between Customer and Expedite Media Group with respect to the matters contained hereto and supersede all prior oral or written representations and agreements. All modifications to this Agreement must be confirmed in writing and signed by the party to be charged. 15) No Implied Waiver: Failure or delay in enforcing any rights under this Agreement shall not constitute a waiver of such rights or effect enforcement of any other rights.
13) Customer agrees that a web site is considered completed when launched on the designated domain name.
14) Once Expedite Media Group is given content and instruction by the designated contact, Customer agrees that they cannot change the design of the site after it's been created.
15) Hardware policy: Any hardware (i.e. desktop computers, laptops, monitors) that Expedite Media group provide to the clients will be protected under the manufacturer’s warranties only. Expedite Media group will not be responsible in any way for any malfunction of the equipment.
16) Networking: Any networking services that Expedite Media Group provide to customer will be warranty to only the labor provided by Expedite Media Group.
